Return and Shipping Policy

Thanks for purchasing our products at 
kixbrand2025@gmail.com

Shipping Policy:
We ship all orders within 1–3 business days. Delivery typically takes 5 days depending on your location. You’ll receive a tracking number as soon as your order is dispatched.

Return and Exchange Policy:
In order to be eligible for a refund or exchange, you have to make the request within 3 calendar days from the receiving date. The product must be in the same condition as you received it and undamaged in any
way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you've used during the purchase.
For credit card payments it may take 5 to 10 working days for a refund to show up on your credit card statement.
For COD (cash on delivery), the amount will be
For credit card payments it may take 5 to 10 working days for a refund to show up on your credit card statement.
For COD (cash on delivery), the amount will be refunded to your bank account within 3 working days.
If the product is damaged in any way, or you have initiated the return after 3 calendar days have passed, you will not be eligible for a refund.

Kindly note that during Sale period only exchange is accepted, no refunds
If anything is unclear or you have more questions feel free to contact our customer support team on
kixbrand2025@gmail.com
+201108930550

Thanks for choosing Kix